We are HEROIC.
Honesty and Integrity
We live out honesty, openness, and transparency in everything we do. We value open communication. We abhor hiding secrets or talking behind our backs. We can tolerate mistakes when they are honest ones, but we cannot tolerate abuse. The trust that is given to each partner in this company is something we value, and once that trust is broken, it is difficult to repair.
We stand by this verse in Colossians 3:23 - “And whatever you do, do it heartily, as to the Lord and not to men.” We work by giving all our best to please our Heavenly Master, who is our Ultimate Boss. With this mindset of excellence, we aim to always produce positive results in our daily tasks. We are driven by our goals, ensuring that we achieve them regularly. We commit ourselves to continuously improving our performance and pushing through our comfort barriers.
We value respect for all types of people - whether they are right or wrong, as we believe every person has a right to be treated with the utmost respect. We treat each other, especially our clients and colleagues, with professionalism, by addressing them properly, listening to their needs, and allowing them to be heard all the time.
Ownership and Accountability
We treat each ERL partner as an owner, having the owner’s mindset. With the owner’s mindset, it is easier to make decisions as if you own the company. Accountability to the day-to-day decisions is expected.
We are creative and innovative, constantly questioning the norm. Finding ways to make new solutions to existing problems. Constantly thinking out of the box to provide better tools for our partner schools.
We listen and focus on our customers. We build strong and meaningful relationships with our customers. Their success is also our success.